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Local Operator Privacy Policy

What we collect

K2R2 Logistics LLC d/b/a Local Operator collects mobile numbers and message content when wholesale customers contact us or request order related text messages. We also collect the order details a customer sends us, such as the wines and quantities requested.

How we use it

We use this information only for order communication and customer support. That means confirming orders, answering questions about an order, and sending order status updates to the customer who contacted us.

What we do not do

Mobile numbers, SMS consent, and opt-in data are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Who else may see it

We may provide information to service providers solely as necessary to operate our messaging service, or when required by law.

How long we keep it

We keep order and message records for as long as we need them to service the account and to meet our record keeping obligations as a licensed distributor.

Questions and deletion requests

Email orders@localoperator.wine with any question about this policy, or to ask us to delete your information.

Related

See our SMS Terms for details on our text messaging program.